← NHTSA complaints

2014 JEEP GRAND CHEROKEE — SEATS

1 injured · 1665742 · 2020-05-28

Vehicle

Make
JEEP
Model
GRAND CHEROKEE
Year
2014
Manufacturer
Chrysler (FCA US, LLC)
Component
SEATS
Miles at failure
103,165
Speed
30 mph

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

WHILE DRIVING DOWN THE STREET, THE PASSENGER ACTIVE HEADREST STRUCK OUR PASSENGER IN THE HEAD. NOT ONLY DID THIS CAUSE PHYSICAL PAIN, IT IS ALSO ALARMING THAT THE GOVERNMENT HAS NOT ISSUED A RECALL REGARDING THIS. A SIMPLE GOOGLE SEARCH ELICITS HUNDREDS OF COMPLAINTS, YET FCA AND JEEP HAVE NOT BEEN REQUIRED TO FIX THIS. IT'S CLEAR THAT OUR JEEP GRAND CHEROKEE SUFFERS FROM THE VERY COMMON PROBLEM OF BROKEN PLASTIC WHICH RELEASES THE ACTIVE HEADREST. UTTERLY APPALLED THAT NHTSA AND FCA ARE AWARE OF THIS EXTREMELY DANGEROUS SITUATION AND YET CHOOSE TO DO NOTHING. INITIAL RESEARCH IS SHOWING THIS WILL COST ME OVER $600 TO FIX. *TR

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11326365
Machine
JSON-LD · Markdown