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2015 FORD EXPLORER — SUSPENSION

crash1 injured · 1687025 · 2020-08-24

Vehicle

Make
FORD
Model
EXPLORER
Year
2015
Manufacturer
Ford Motor Company
Component
SUSPENSION
Miles at failure
115,991
Speed
75 mph

Severity

Deaths
0
Injured
1
Fire
No
Crash
Yes
Police report
Yes
Medical attention
Yes
Vehicle towed
Yes

Narrative

REAR TOW LINK SNAPPED WHILE WIFE WAS DRIVING ON INTERSTATE AT 70 MPH, LOST CONTROL, FISHTAILED ACROSS TRAFFIC LANES BEFORE REGAINING CONTROL AND PULLING OVER. WIFE WAS SCARED TO DEATH. HAD TOWED TO FORD SERVICE CENTER. TOLD IT WAS A RECALL ISSUE, REPAIRED FREE OF CHARGE. REPAIRED AND PICKED UP THE CAR. TWO DAYS AFTER REPAIR, 7 YEAR OLD GRANDSON AND I WERE DRIVING 65 MPH ON HWY WHEN REAR TOW LINK SNAPPED AGAIN, LOST CONTROL, FISHTAILED ACROSS TRAFFIC LANES BEFORE REGAINING CONTROL AND PULLING TO SIDE OF HIGHWAY. GRANDSON AND I WERE TERRIFIED. TOWED TO FORD SERVICE CENTER, REPAIRED TOE LINK AND REPLACED REAR TIE RODS. TOLD THE TIE RODS WHERE SO WORE OUT THAT VEHICLE WAS UNSAFE TO DRIVE. NO MENTION OF TIE ROD ISSUE FROM PREVIOUS SERVICE CENTER. PICKED UP CAR AFTER ALL REPAIRS COMPLETED. FOUR DAYS AFTER PICKING UP VEHICLE, REAR TOE LINK SNAPPED, WHILE SAME 7 YR OLD GRANDSON AND I WERE DRIVING NORTH ON INTERSTATE AT 75 MPH. LOST CONTROL, FISHTAILED ACROSS BUSY TRAFFIC LANES, CROSSED THE MEDIAN AND HIT REFLECTOR POST ON THE EDGE OF THE SOUTHBOUND LANE BEFORE REGAINING CONTROL NARROWLY MISSING ON COMING TRAFFIC. REFLECTOR POST HIT AN ONCOMING CAR CAUSING DAMAGE TO THE DRIVERS DOOR AND SIDE MIRROR. GRANDSON AND I ARE IN SHOCK, SCARED TO DEATH AS WE ALMOST HIT A CAR HEAD ON. CAR TOWED TO SAME FORD SERVICE CENTER FOR REPAIR. WHEN WE WENT CHECK ON CAR WAS TOLD BY THE STAFF THAT HE WOULD GIVE ME THE KEYS VERY HESITANTLY BECAUSE HE FELT THE VEHICLE WAS UNSAFE TO DRIVE. DID NOT TAKE CAR

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11351047
Machine
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