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2020 FORD EXPLORER — UNKNOWN OR OTHER

fire · 1698600 · 2020-10-09

Vehicle

Make
FORD
Model
EXPLORER
Year
2020
Manufacturer
Ford Motor Company
Component
UNKNOWN OR OTHER
Miles at failure
7,850

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
Yes

Narrative

TL* THE CONTACT OWNS A 2020 FORD EXPLORER. THE CONTACT STATED THAT WHILE AT A DRIVE THRU WINDOW, THE VEHICLE CAUGHT ON FIRE UNDER THE HOOD. THE CONTACT STATED THAT THE ROADSIDE ASSISTANCE OF FORD HAD THE VEHICLE TOWED TO TRI-CITY FORD, 912 S VAN BUREN RD, EDEN, NC 27288, AND WAS DIAGNOSED THAT THE WIRING HARNESS AND STARTER BATTERY NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE DEALER INFORMED HIM THAT THE WIRE HARNESS CONNECTED WITH THE PULLEY BETWEEN THE STARTER AND BATTERY CAUSED THE FAILURE. THE VEHICLE WAS NOT YET REPAIRED AND STILL REMAINED AT THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,850.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11363587
Machine
JSON-LD · Markdown