← NHTSA complaints

2014 CADILLAC SRX — WHEELS

crash · 1710633 · 2020-12-02

Vehicle

Make
CADILLAC
Model
SRX
Year
2014
Manufacturer
General Motors, LLC
Component
WHEELS
Miles at failure
81,000

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
Yes

Narrative

THE HEADLIGHTS HAVE BEEN GETTING MORE DIM CAUSING SAFETY ISSUES AT NIGHT FORCING ME TO USE THE HIGH BEAMS TO MUCH AND GM TRIED TO FORCE OWNERS TO PAY TO FIX $1700 ESTIMATE OUT POCKET WITH THE HOPE & PRAYER THEY WOULD REIMBURSE THROUGH A THIRD PARTY THAT HAS BEEN A NIGHTMARE AS DOCUMENTED ON:: HTTPS://GMAUTHORITY.COM/BLOG/2020/03/2010-2015-CADILLAC-SRX-OWNERS-STILL-BATTLING-WITH-HEADLIGHT-PROBLEMS/COMMENT-PAGE-5/#COMMENT-1001328 AND HTTPS://CADILLACSOCIETY.COM/2020/03/10/OWNERS-CONTINUE-TO-STRUGGLE-WITH-CADILLAC-SRX-HEADLIGHTS/ I HAD MORE THAN ONE INCIDENT THAT SHOWS MY CAR COULD CAUSE INJURY BASED ON MAKING MISTAKES FOR LACK OF VISIBILITY. THIS IS A DEATH WAITING TO HAPPEN AND GM IS BARELY GOING THROUGH THE MOTIONS TO MAKE SURE THEY ARE NOT IGNORING IT BUT BLOWING IT OFF IN MANY WAYS SUPPRESSING IT IN MANY WAYS . THE OTHER PROBLEMS WITH THE WHEEL BEARINGS AND SUSPENSION ARE SCARY WHEN YOU HEAR THE NOISES AND I THINK MORE SCARY WHEN YOU ASK FOR AN ESTIMATE WHICH I WILL PUT OFF DECIDING TO TAKE A CHANCE WITH AN AREA OF THE CAR THAT CAN TRULY CAUSE DEATH IF THE PAST MEANS ANYTHING. I AM GOING TO MENTION THE PROBLEM WITH THE DEFECTIVE QUE SYSTEM THAT THEY ARE CLEARLY TRYING TO DENY BUT DID PAY 90% OF MY $1000 REPAIR WITHOUT TAKING BLAME AND OF COURSE THIS IS NOT A REAL SAFETY CONCERN BUT WORTH DESCRIBING BECAUSE IT SHOWS A CLEAR PATTERN OF SUPPRESSION AND AVOIDANCE TO RECALL A CLEARLY DEFECTIVE PART OF A VEHICLE . THANK YOU FOR YOUR TIME AND CONSIDERATION.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11377567
Machine
JSON-LD · Markdown