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2018 FORD F-150 — UNKNOWN OR OTHER

1 injured · 1721235 · 2021-01-20

Vehicle

Make
FORD
Model
F-150
Year
2018
Manufacturer
Ford Motor Company
Component
UNKNOWN OR OTHER
Miles at failure
44,000
Speed
5 mph

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

HI, ISSUE 1: STEERING & SAFETY RELATED. LOSS OF ASSIST OF THE STEERING SYSTEM AFTER VEHICLE IS COMING OUT OF AUTO STARTSTOP MODE. APPEARS TO BE COLD TEMPERATURE RELATED 35-45F. CITY STEET. (LAST INCIDENT - 6 MILE RD - NORTHVILLE). DRIVEN < 0.5 MILE FROM HOME TO SCHOOL (VEHICLE DIDN'T REACH NORMAL OPERATING TEMPERATURE) NO POWER STEERING ASSIST FOR UP TO 5 SECONDS WITH ENGINE RUNNING AFTER START STOP. HAS NOW OCCURRED WITH A HIGH SEVERITY (NO ASSIST) > 5 TIMES. SOME OCCASIONS IT APPEARS THAT THE RAMP UP OF ASSIST IS DELAYED BY 0.5 TO 1 SECONDS. FORD DEALER EXAMINED AND COULDN'T FIND ISSUE IN 2020. UPON MY SECOND VISIT THEY REPLACED THE BATTERY AND SAID THEY FOUND A FAULT CODE. ALSO CONTACT FORD HOTLINE FOR ASSISTANCE, WITHOUT SATISFACTORY RESOLUTION. ISSUE IS STILL PRESENT AND NOT RESOLVED. 2 INCIDENTS HAVE BEEN VERY CLOSE TO SEVERE FRONT IMPACT FROM ONCOMING TRAFFIC DUE TO THE GREAT DIFFICULTY TO TURN THE STEERING WHEEL WITHOUT ASSIST. THE TURNING TORQUE IS SO GREAT THE LAST INCIDENT CAUSED PHYSICAL INJURY/PAIN TO MY WRISTS DUE TO THE URGENCY TO MAKE THE TURN WITH THE ONCOMING VEHICLE AND WRENCHING ON THE STEERING WHEEL TO GET THE TRUCK TO TURN ACROSS THE LANE INTO THE ROAD. LAST ISSUE A FEW WEEKS AGO. I HAVE BEEN MANUALLY TURNING OFF THE AUTO STARTSTOP EACH TIME TO AVOID THE ISSUE. I AM SCHEDULED FOR SERVICE AT TOM HOLZER FORD AND WILL AGAIN ASK THEM TO INVESTIGATE AND RESOLVE THE ISSUE. ISSUE 2: AUTOMOTIVE WIPERS APPEAR TO BE TRIGGERED BY SUNLIGHT / CHAN

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11389133
Machine
JSON-LD · Markdown