TL* THE CONTACT OWNED A 2016 2013 LEXUS CT200. THE CONTACT STATED WHILE DRIVING AT 20 MPH, THE BRAKES LOCKED UP NOT ALLOWING THE BRAKE PEDAL TO BE DEPRESSED. AS A RESULT, THE VEHICLE RAN INTO A TELEPHONE POLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED A BROKEN COLLAR BONE, BROKEN LEFT HAND, AND A BROKEN FEMUR BONE. THE CONTACT DID RECEIVE MEDICAL ATTENTION. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO A JUNKYARD. THE CONTACT WAS RELATING THIS ISSUE TO THE REPAIRS TO THE LEFT CONTROL ARM PRIOR TO CRASHING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 60,000.