← NHTSA complaints

2012 BUICK LACROSSE — SERVICE BRAKES

1 injured · 1739773 · 2021-04-09

Vehicle

Make
BUICK
Model
LACROSSE
Year
2012
Manufacturer
General Motors, LLC
Component
SERVICE BRAKES
Miles at failure
100,000
Speed
55 mph

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

I WAS DRIVING MY CAR TO MY HOUSE AN MY CAR STARTED ACTING FUNNY. WHILE DRIVING RANDOMLY 2 LIGHTS CAME ON SAYING SERVICE BRAKE ASSIST AND SERVICE STABILI TRACK. IT BECAME EXTREMELY HARD TO STEER, THE AUTOMATIC BRAKES STOPPED WORKING AND IT CUT OFF ON THE HIGHWAY. I PUT IT IN NEUTRAL AND GOT TO THE SIDE OF THE ROAD. WHEN I CUT IT BACK ON IT HAD THE FOLLOWING WARNING LIGHTS; SERVICE BRAKE ASSIST, SERVICE STABILI TRACK. I ALMOST DIED AND MY GIRL HAD TO PAY FOR A TOW TRUCK FOR ME TO GET HOME AND I WAS RIGHT UP THE STREET. I FEEL LIKE IT DANGEROUS AND WHEN I TOLD GMC THEY SAID ITS NOTHING THEY COULD DO. IT IS SEVERAL RECALLS WITH VEHICLES JUST LIKE MINE THAT ARE THE SAME YEAR WITH THE SAME PROBLEMS BUT THEY SAID THEY WOULD NOT HELP ME. MY CAR IS NOT DRIVABLE AND I CAN NOT AFFORD TO GET ALL THE THINGS FIXED THAT WERE RECALLS. I AM IMMOBILE AND IT IS CAUSING HARM TO ME FINANCIALLY. I TRUSTED GMC AND I FEEL LIKE THEY SHOULD DO RIGHT BY CONSUMERS.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11407161
Machine
JSON-LD · Markdown