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2017 FORD EXPLORER — SUSPENSION:REAR

crash1 injured · 1743964 · 2021-04-27

Vehicle

Make
FORD
Model
EXPLORER
Year
2017
Manufacturer
Ford Motor Company
Component
SUSPENSION:REAR
Miles at failure
31,250
Speed
50 mph

Severity

Deaths
0
Injured
1
Fire
No
Crash
Yes
Police report
No
Medical attention
Yes
Vehicle towed
Yes

Narrative

LEFT SIDE REAR SUSPENSION TOE LINK FRACTURE IN MY CAR OCURRED WHEN THE CAR WAS IN SERVICE ON A HIGHWAY! AFTER THE FAILURE MODE OCURRED, WE LOST THE CONTROL OF THE CAR AND WE FRONT CRASHED AGAINST A TRUCK. FORTUNATELLY A FATALITY DOES NOT OCURRED BUT IT WAS CLOSED, ONLY BODY INJURIES AND A LOST CAR. THIS FAILURE MODE HAS A RECALL AND CAMPAIGN UNDER THE NUMBER 20V675000, FORD DEALER IN MEXICO DOES NOT WANTS TO TAKE FULL RESPOSIBILTY OVER THE CATASTROFIC FAILURE AND DEFECTS COMING FROM THE OEM! THEY JUST REJECTED MY CLAIM. I NEED HELP ON THIS ISSUE ASAP. THIS UNIT WAS SOLD IN MEXICO, WE PLACED A REPORT WITH FORD MEXICO BUT THEY REJECTED, AND HIS ARGUMENT WAS THAT THE FAILURE ALREADY OCURRED AND THEY ARE NOT RESPONSIBLE NOW! DEALER SAID THE SAME. THIS IS SERIOUS AND SAFETY ISSUE DUE TO A DEFECTIVE PART WAS PLACED BY FORD AND PASSED AS AN ""OK" PART, MANY LIFES ARE IN RISK NOW!!! AND THEY JUST SAID IS NOT THEIR ISSUE.*DT*DT*DT CONSUMER STATED THERE HAVE BEEN 8 RECALLS SUBMITTED TO NHSTA RELATED TO THIS VEHICLE SO FAR.*JB

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11414167
Machine
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