← NHTSA complaints

2012 HYUNDAI SONATA — ENGINE

fire · 1754265 · 2021-06-26

Vehicle

Make
HYUNDAI
Model
SONATA
Year
2012
Manufacturer
Hyundai Motor America
Component
ENGINE

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

Dear To Whom It May Concern, My cars VIN: [XXX] There is a recall (NHTSA Recall Number20V746000) that I found on this website for my car that the dealership below is claiming is not correct and will not work on. Springfield Hyundai Address: 754 Baltimore Pike, Springfield, PA 19064 My car has been having engine issue even after it getting services at another Hyundai Dealership Service Center. Engine overheats and smoke came out several times. Not it is jerking while I drive - loosing power. I barely was able to get the car to the service, that is how bad the state of the engine is at the moment. Initially when I took the car to the service center they said there is no recall at all on my car, even though the Hyundai customer service agent acknowledged the recall I mentioned above. After some push back from me, the service agent at the center said there was a recall but not the one I mention above a different one. I would really appreciate some help getting the recall above sorted out. Thank you in advance. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11422434
Machine
JSON-LD · Markdown