The contact owns a 2017 Ford Focus. The contact stated while driving approximately 5 mph and making a left turn when another vehicle crashed into the front passenger side of her vehicle. The air bags did not deploy. The contact sustain a soft tissue bruise on her left knee and did seek medical attention at the emergency room. The contact also stated the other driver sustain a small laceration on his left arm but was not aware of any medical treatment. A police report was filed. The vehicle was not drivable. The vehicle was towed to a towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 59,280. The consumer provided photos of the vehicle and injuries.