The contact owns a 2021 BMW X1. The contact stated that while driving at approximately 65 mph, another vehicle crashed into the front passenger side of the vehicle. The contact mentioned the air bags failed to deploy from the intensity of the vehicle. A police report was filed. The contact stated that the driver sustained a broken right hand that needed medical attention and was unaware of the other vehicle injuries. The vehicle was towed to the body shop. The dealer was not contacted. The contact attempted to contact the manufacturer but there was no answer. The approximate failure mileage was 6,000. The VIN was not available.