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2011 HYUNDAI SONATA — ENGINE

fire · 1790591 · 2022-01-27

Vehicle

Make
HYUNDAI
Model
SONATA
Year
2011
Manufacturer
Hyundai Motor America
Component
ENGINE
Miles at failure
167,000
Speed
20 mph

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
Yes

Narrative

The contact owns a 2011 Hyundai Sonata GLS. The contact stated while driving at 20 mph and making a turn, all warning lights started flashing and the vehicle began to make an abnormal knocking noise. The contact was able to safely stop the vehicle as he noticed that smoke was coming from under the vehicle. The smoke stopped on its own as the engine was turned off. The contact had the vehicle towed to a dealer where it was diagnosed with needing the ECM cluster update (Software) which contributed to the engine failure. The contact stated that the dealer informed him that the engine also needed to be replaced. The vehicle was not repaired as the dealer said that the engine replacement was not covered under warranty. The contact stated that the failure was related to a manufacturer warranty recall number: 953. The manufacturer was informed of the failure however no assistance was offered. The failure mileage was approximately 167,000. The contact stated the dealer provided a vehicle service credit check but the contact is asking is this supposed to be compensation for a new vehicle, pay off the credit or some type of settlement?

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11449126
Machine
JSON-LD · Markdown