The contact owns a 2018 Ford Ecosport. The contact stated that while her daughter was driving on the highway at approximately 70 MPH, there was a mattress on the road. The contact stated that the vehicle in front of her stopped to pull the mattress off the roadway causing the vehicle behind her to crash into the rear of her vehicle. As a result of the impact, it caused her to rear-end the vehicle in front that was removing the mattress off the road. The contact stated that the foot air bag did deploy, however, the upper airbag did not deploy. The contact stated that to her knowledge the passenger in the first vehicle sustained minor injuries, however medical attention was not called or needed for anyone involved in the crash at the time. The contact stated the police were called at the time, however since no one was in need of medical attention, a police report was not made. The contact stated that she then had her vehicle towed to a tow yard where it remains awaiting to be towed to a junkyard, as the vehicle was totaled. The contact stated that she then contacted the manufacturer who advised there was nothing that could be done. The failure mileage was 30,000.