The contact owns a 2015 Volvo S60. The contact stated that while attempting to park in a parking garage, and applying the brake, her vehicle accelerated and crashed into a concrete wall, causing the air bag to deploy. The contact stated that she did apply the brake to avoid the crash, however, the brakes did not engage. The contact stated that no warning light had been illuminated at the time. The contact stated that she did sustain multiple injuries to her wrist, eyes. and ribs. The contact stated that medical attention was needed and a police report was made. The contact stated that the vehicle was then towed to a tow yard where it had been deemed a total loss. The contact stated that she then contacted the dealer who advised her to contact the manufacturer, who advised her to contact NHTSA. The failure mileage was 60,000.