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2019 FORD F-350 — STEERING

crash · 1819446 · 2022-06-15

Vehicle

Make
FORD
Model
F-350
Year
2019
Manufacturer
Ford Motor Company
Component
STEERING
Speed
60 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
Yes

Narrative

We have been afflicted by the notorious Ford "death wobble" on our F-350XL multiple times. Twice, Haldeman Ford on Rt.33 claims to have "fixed" it only for it to happen yet again. The 3rd time it occurred, my field crew was on the PA Turnpike when the steering wheel began shaking so violently it caused the driver to lose control and hit a cement median. Somehow no one was hurt and no other motorists were involved but someone could've easily been hurt or killed due to this defect. We then towed it back to Haldeman Ford for yet another warranty "repair". The third time we were flat-out accused of lying and that we had caused the damage ourselves. After going back-and-forth on the phone Haldeman, they flat-out refused to honor any warranty and would not help us unless we paid for everything out of pocket so we decided to retrieve our truck and begin the process of filing complaints and working with our lawyer and insurance company to see how this can be resolved without us spending thousands of dollars that we shouldn't have to due to a poorly manufactured and defective product. I've searched the issue online and there are thousands of motorists experiencing the same issue with their Ford so there is absolutely no reason they should be accusing us and pretending like the issue doesn't exist. As you will see from the uploaded documents the first instance of the defect occurred after only ~12k miles and the 3rd instance at ~27.5k. Please help us hold Ford accountable before someon

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11469424
Machine
JSON-LD · Markdown