The contact owned a 2013 Ford Escape. The contact had just parked the vehicle, and as she was exiting was backed over by the vehicle. The contact was knocked over by the open driver's side door and pulled under the vehicle by the tires. The contact suffered a "grade 2" concussion, facial lacerations, and multiple abrasions and bruises over her body. The contact had three broken ribs on the right chest area and two ribs on the left side. Additionally, the contact had severe bruises on her right clavicle and right shoulder. The contact was transported by ambulance to a hospital. The vehicle had rolled into a neighbor's yard and crashed into a fence, which resulted in minor scratches to the back bumper. The contact stated that the fence had sustained no damage. The contact had not taken the vehicle to a local dealer or independent mechanic to have it diagnosed. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign: 18V471000 (Power Train). The manufacturer had not been informed of the failure. The failure mileage was approximately 136,000. The VIN was not available.