The contact's mother-in-law owned a 2021 Hyundai Elantra. The contact stated that while her son was driving the vehicle, he had begun to make a left turn onto a highway as an oncoming vehicle struck the front passenger side of the vehicle at a high rate of speed. The impact sent the vehicle spinning as both her son and her mother-in-law were tossed around inside the vehicle due to the impact. The air bags did deploy. Both of the occupants inside the vehicle were transported to the hospital. The contact's mother-in-law suffered blunt force injury to her chest and multiple rib fractures to both sides of her ribs. She also suffered lacerations to her liver and left leg, as well as fractures to her right tibia and left ankle. The contact's mother-in-law died as a result of her injuries. The contact's son suffered from a left bruised carotid artery, a broken right hip and a right lung contusion. A police report was filed. The whereabouts of the other driver were unknown. The vehicle was totaled as a result of the accident and was towed to an independent tow yard. The vehicle had yet to be destroyed while the accident remained under investigation. The contact then received a recall notice for NHTSA Campaign Number: 22V354000(Seat Belt) and notified the manufacturer about the accident. The contact was initially informed that a case was opened; however, after weeks of no response, she called back and was informed that the case was closed. The contact demanded that the case be reopene