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2013 FORD ESCAPE — ENGINE

fire · 1856869 · 2022-12-01

Vehicle

Make
FORD
Model
ESCAPE
Year
2013
Manufacturer
Ford Motor Company
Component
ENGINE

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

Losing antifreeze but it's not leaking from underneath, I'm not sure where it's going my car smells like it's burning some where , and under my car on my muffler there is burnt looking marks on the muffler underneath I'm not sure why , I have my car since November 20th 2021, I bought it from Auto wholesale in Gladstone , I have appointment for the recall on the bushing Dec. 20 th, I called Ford in Sandy Oregon talk to the guy about my car is not acting right and I'm not sure on what to do , he said that I should not drive it very much , I said well do you guys provided a loaner car because I work everyday and have to drive up into the Mt. Hood everyday if I can't get to work then I will lose my job , he like sorry we have enterprise if you need to rent a car , I don't think it's really fair I have done everything wright for my car and it be there doing when they built my car , you think they would help there customer with proper care until they fix the wrong on my car that was there doing not mine , there are burnt marks on the muffler underneath

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11495704
Machine
JSON-LD · Markdown