The window on the ID.4 failed to operate as directed. When pulling the lever up to close the window, the window will open rather than close. The vehicle's window lever has two positions, first position controls the window and will cause it to go up/down. Second extended position is one-touch open/close and will open/close the window all the way. Using the first position control with the window 1/2 way open, pulling the lever up using the first position control will result in the window going down. This has put the safety of my child at risk as we had a large animal charging towards the vehicle and when i went to close the window, instead of closing, it opened the window fully. The issue was brought to attention of dealer and replicated in their presence. However, they blamed that because the operation did not generate an error code in the car's computer, there was nothing they can do according to their SOP. There are no error or warning messages relating to this operation but it can be replicated and video of error exists.