← NHTSA complaints

2023 BMW IX — BACK OVER PREVENTION: WARNINGS

crash · 1867959 · 2023-01-24

Vehicle

Make
BMW
Model
IX
Year
2023
Manufacturer
BMW of North America, LLC
Component
BACK OVER PREVENTION: WARNINGS

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

My 1 week old iX had an unfortunate accident. I was backing it into the garage using the Recorded Path. This path has been used successfully multiple times since I got the car. Yesterday, while the car was steering into the garage, instead of steering onto the garage, it backed up straight into the wall opening, damaging the rear bumper and the garage wall. The garage wall moved in about 2-3 inches rendering the garage door inoperable. The CAR SENSORS DIDN’T STOP THE CAR although it was very clear it was heading for an obstacle, THE HOUSE WALL. Initially, I didn’t realize the magnitude of the damage, I drove the car forward, repositioned it and re-engaged the recorded path back up maneuverb, which the car carried our successfully this second time. It’s when I exited I realized the magnitude of the damage to the car and house. The sensors on the car did not stop the car nor did they alert. Any one experienced this problem. This maneuver doesn't required driver attention since it is meant to be operated remotely from the My BMW app. However, in this incident I was in the vehicle and ass attentive as I could. The car back up so fast to be stopped and there were no warnings. The vehicle has a drive recorder but I do not know if it records these incidents and where it captured it. I filed a report with USAA both for vehicle and home damage.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11503442
Machine
JSON-LD · Markdown