The contact owned a 2017 Hyundai Santa Fe Sport. The contact stated that while operating the vehicle in stop-and-go traffic, a burning odor was suddenly present inside the cabin of the vehicle. After stopping the vehicle smoke and flames were coming from under the hood and the fire department was called to the scene to extinguish the flames. During the incident, the vehicle was destroyed. A police report was taken and the vehicle was towed away. The manufacturer was contacted regarding the incident and later retrieved the vehicle. The local dealer was not contacted. The failure mileage was 162,000.