← NHTSA complaints

2018 FORD EXPLORER — FUEL/PROPULSION SYSTEM

crash · 1879944 · 2023-03-14

Vehicle

Make
FORD
Model
EXPLORER
Year
2018
Manufacturer
Ford Motor Company
Component
FUEL/PROPULSION SYSTEM
Speed
15 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
Yes

Narrative

Around 4:45 , was unable to access cruise control the message rapidly flashed., loss of headlights and all lighting for a few seconds. Was going 70 mph. I exited the interstate to turn around and go to my work on southbound the wrench light came on and I lost power steering, power, acceleration in my turn on the on ramp and proceeded off the road onto the incline somehow avoiding a rollover and teetering sideways. Meanwhile no power to open my window etc. at an angle where I couldn’t open the door, took a minute to get out of the seatbelt. Suddenly got my window able to open and crawled out. The cops, and tow truck couldn’t believe I didn’t roll. The car was at a dealership the previous week for loss of power and terai. System problems/ no power steering and they replaced the throttle body 3 days before this happened. I’ve had multiple electrical/exhaust/power failures. I am terrified to drive this vehicle. It’s been to different dealerships and the ford ones and ford don’t care (only the dealership I purchased it at tries) it is at a fifth one now. We have forscan reports of the failures also. Multiple images at scene also. Car wouldn’t drive correctly and terrain management fault, unloaded itself from trailer too.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11511692
Machine
JSON-LD · Markdown