The contact owns a 2023 Hyundai Santa Cruz. The contact stated that while pulling into a parking space, the contact crashed into a pole; however, the air bags failed to deploy. The contact sustained injuries and received medical attention. No police report was filed. The vehicle was towed to a collision center. The vehicle was not diagnosed by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 1,200. The VIN was not available.