The contact owns a 2022 BMW X5. The contact stated while entering into a parking lot, the vehicle accelerated on its own without any warning, causing the contact to strike some plants in the parking lot and causing damages under the vehicle. No one was injured. A police report was filed. The dealer was contacted but did not diagnose the vehicle. The manufacturer was contacted and sent a tech to diagnose the vehicle that stated no failure was found. The failure mileage was 10,000. The VIN was not available.