← NHTSA complaints

2017 HYUNDAI TUCSON — POWER TRAIN

crash · 1938298 · 2023-10-25

Vehicle

Make
HYUNDAI
Model
TUCSON
Year
2017
Manufacturer
Hyundai Motor America
Component
POWER TRAIN

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

My concern is who is going to pay for the damage to my car? I initiated a claim with Hyundai due to my car malfunctioning at a stoplight, the light turned green and I gently pressed the accelerator and it lurched forward and smashed into the car in front of me. I had taken my car in multiple times telling them the accelerator sticks and hesitates. Each time they told me nothing was wrong with it. I researched online and I found many people were having this same issue with the accelerator in the 2017 Hyundai Tucson. I was also told there is a software update available to help with this. The service department at the Dealership said there is not one. I have an appointment with the Hyundai service department on 12/20, I need to know who is going to pay for my car.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11551814
Machine
JSON-LD · Markdown