The contact owned a 2008 Hyundai Elantra. The contact stated that while the wife was driving at 30 MPH, the contact's wife was involved in a no-fault accident. The other vehicle involved was a 2020 Yukon Denali, which ran a stop sign and crashed the front driver's side. The contact stated that none of the air bags deployed. The contact's wife was taken by ambulance to the hospital for medical attention. A police report was filed. The vehicle was towed to an impound lot. The vehicle was condemned to total loss by State Farm. The contact stated his wife suffered bruises and a herniated fifth disk in her back that required medical attention. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,200.