The contact owns a 2014 Ford F-150. The contact stated that while stopped at a red light, the vehicle was rear-ended by another vehicle traveling at approximately 50 MPH. No air bags were deployed. No warning lights were illuminated. A police report was filed, and injuries were reported. The contact's husband was treated at the scene for neck and lower back pain and was released by EMS. However, he later visited an area hospital to schedule a follow-up appointment, as he was advised by EMS. The vehicle was driven from the scene but not taken to the dealer or an independent mechanic for diagnosis. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 189,000.