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2022 HYUNDAI PALISADE — SUSPENSION

crash · 1946741 · 2023-11-30

Vehicle

Make
HYUNDAI
Model
PALISADE
Year
2022
Manufacturer
Hyundai Motor America
Component
SUSPENSION

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

We bought a Hyundai palisade from them. And as a military family we travel and are placed at different duty stations. When we bought the Hyundai palisade, we also got the bill Navarre warranty, it was our fault for not reading every line about the warranty. The Hyundai palisade is a 2022, sadly the brakes started acting like they were not working. We called them and were told that if we use the warranty anywhere other than at that location, we will lose the warranty and since we had been stationed elsewhere since buying the vehicle, we were stuck on what to do. We had to drive the vehicle risking our lives daily, pump the brakes 5-6 times for it to stop. until we could take it back to that location. We took the vehicle in and just as we thought the brakes were bad due to the master cylinder going out. We were given a small rental that the whole family couldn't fit in, we could have gotten a bigger vehicle if we paid the difference. While we waited on them to get the part in. While waiting we were notified that they crashed the vehicle, we are glad they told us, but the damage is done, and the vehicle will lose some of its value. They gave us a small SUV again so small our whole family can't fit in it. We are so upset with Hyundai and Bill Navarre. We have to sit now and reach out to consumer affairs, Hyundai and the BBB as well as the military because none of this is right. It's not right that people buy a vehicle and when something goes wrong due to the auto makers neglect t

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11557657
Machine
JSON-LD · Markdown