The contact owned a 2015 Ford Escape. The contact stated that while driving at approximately 55 MPH, the front of the vehicle collided with two trees. The air bags did not deploy. A police report was filed. The contact sustained back, chest, and abdomen injuries and received medical attention. The vehcile was towed to a lot where it was deemed a total loss. The manufacturer was notified of the failure. The failure mileage was approximately 98,000.