← NHTSA complaints

2020 FORD EXPLORER — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

crash · 1968633 · 2024-02-19

Vehicle

Make
FORD
Model
EXPLORER
Year
2020
Manufacturer
Ford Motor Company
Component
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Speed
35 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

I have a 2020 Ford Explorer that has had intermittent issues with the passenger side losing heat since aprox 11/18/2023. On Friday 2/16 we had snow begin falling at 7AM locally. I park in the GARAGE. 1/2 way to work, on a major highway, my passenger side began fogging up. The heat was all the way up and there was no way for me to aim my driver-side vents to the other side of the car. After 4-5 minutes, my passenger side was completely fogged up and 1/4-1/3 of the windshield was also completely fogged up. In the 15 minute drive, I could not see anything on the right side of my vehicle and almost missed my exit, hitting a curb and scraping my rim. This is a known issue as there are 2 bulletins out by the NHTSA for my SPECIFIC make, model and years.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11572757
Machine
JSON-LD · Markdown