The contact owned a 2016 Cadillac ATS. The contact stated while driving 40-50 MPH and entering the expressway, she engaged the turn signal and verified that the road was cleared. The contact stated that while she was making the turn, an 18-wheeler truck suddenly hit the vehicle, causing the vehicle to crash into another vehicle. The contact stated that the vehicle was hit three times and spun onto the median, where the vehicle continued to spin until it hit the fence. The contact stated that her sister was occupying the front passenger's seat at the time of the accident. The air bags failed to deploy. Both the contact and her sister were transported to the hospital by emergency units. The contact stated that she sustained injuries on the left side of her body. The contact sustained severe pain on the left shoulder, left arm, left wrist, lower back, on and the neck down to under the shoulder blade. The contact's sister sustained injuries on the right side of the body. The contact sister sustained severe pain in the head, the ear, the right hip, the lower back, the abdomen, and the neck. A police report was filed. The vehicle was towed and totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 61,000.