← NHTSA complaints

2012 HYUNDAI SONATA — ENGINE

fire · 1997983 · 2024-06-09

Vehicle

Make
HYUNDAI
Model
SONATA
Year
2012
Manufacturer
Hyundai Motor America
Component
ENGINE

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

On the morning of April 15, 2024, at around 6 a.m., our 2012 Hyundai Sonata Hybrid unexpectedly caught fire and exploded in front of our house. This incident occurred shortly after I started the car and left it to warm up. Smoke and flames emerged from under the hood, quickly escalating until the front of the vehicle exploded, shattering the windows and extensively damaging the driver and passenger sides. Previously, we had noticed a fuel odor emanating from the hood, which we suspected was related to a known fuel recall issue. We brought the vehicle to the manufacturer's attention, hoping for a resolution under the recall. Unfortunately, the manufacturer did not address the fuel smell as part of the recall services and instead billed us for unrelated repairs. This oversight on their part raises serious concerns about the safety and reliability of the recall process and the manufacturer's accountability in ensuring the safety of their vehicles.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11593275
Machine
JSON-LD · Markdown