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2023 VOLKSWAGEN ID.4 — SERVICE BRAKES

crash · 2006244 · 2024-07-10

Vehicle

Make
VOLKSWAGEN
Model
ID.4
Year
2023
Manufacturer
Volkswagen Group of America, Inc.
Component
SERVICE BRAKES
Speed
5 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

My 2023 ID4 suddenly accelerated and lunged forward (while my foot was on the brake) as I was turning right into a parking spot. I was going very slow with my foot on the brake . The ID4 lurched forward which propelled me in the wall of a concrete building that I was parking at (luckily no damage to the building). The acceleration was so powerful it’s like I floored it and frightening. None of the warning signals, sensors or collision warnings went off, nor did the emergency braking (when an object is too close in the front of the vehicle). After the ID4 went into the wall- it had registered that there was a collision (but nothing before). There was damage to the lower plastic bumper, the hood popped open (the latch to open the hood inside the vehicle now did not work) and some paint scratches. This had never happened before, I have taken it to my local VW dealer service department, unfortunately they have not been able to reproduce the issue. Had I been coming to stop at a traffic light, or been in a busy parking lot, it could have been much worse as this could have lurched into another vehicle, pedestrian or business store front.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11600784
Machine
JSON-LD · Markdown