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2019 FORD EDGE — VISIBILITY:GLASS, SIDE/REAR

1 injured · 2008346 · 2024-07-17

Vehicle

Make
FORD
Model
EDGE
Year
2019
Manufacturer
Ford Motor Company
Component
VISIBILITY:GLASS, SIDE/REAR
Miles at failure
26,500

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

The contact owns a 2019 Ford Edge. The contact stated while stopped at a stop sign the rear driver's side door window inadvertently shattered with no warning. The contact stated her child was located in her child's safety seat in the rear of the vehicle and sustained injury from the shattered glass. The contact stated her child had cuts on her left arm and leg and no medical attention was needed. A police report was not filed as nothing impacted the window. The vehicle was taken to a dealer where the failure cause was not diagnosed and was advised to contact the insurance company. The dealer informed the contact that the vehicle was not included in a recall. The manufacturer was notified of the failure and confirmed that the vehicle was not included in a recall. The contact also stated that the manufacturer advised her to call NHTSA to file a complaint. The approximate failure mileage was 26,500.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11602920
Machine
JSON-LD · Markdown