← NHTSA complaints

2016 FORD EDGE — ENGINE

crash · 2017664 · 2024-08-19

Vehicle

Make
FORD
Model
EDGE
Year
2016
Manufacturer
Ford Motor Company
Component
ENGINE
Speed
50 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
Yes

Narrative

I'm filing a complaint regarding my 2016 Ford Edge Titanium with the 2.0L EcoBoost engine, which required two engine replacements due to a defect causing coolant intrusion into the cylinders.The engine failed due to coolant leaking into the cylinders, a problem diagnosed and confirmed by Ford technicians. Both engines are no longer in the vehicle, but documentation is available upon request. My safety and the safety of others were put at significant risk on two separate occasions. The first engine failed at 67,000 miles, leading to the engine blowing while I was driving on the highway. This nearly caused an accident as the vehicle suddenly lost power. The second engine, which was a replacement from a 2018 Ford Edge with the same 2.0L EcoBoost engine, also failed in a similar manner at 87,000 miles, again while I was driving on the highway. On this occasion, I was left stranded on the side of the highway in the desert for 7 hours in over 100-degree weather, further endangering my safety. The problem was diagnosed and confirmed by a Ford dealership on both occasions. The first failure was diagnosed as coolant leaking into cylinder 3, causing the vehicle to misfire and eventually leading to the engine blowing. The second engine was inspected by a Ford repair technician during a recall service, where the same coolant leak issue was diagnosed. Less than two months after this diagnosis, the second engine also blew while I was driving. Ford service technicians inspected and confi

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11609531
Machine
JSON-LD · Markdown