← NHTSA complaints

2011 FORD EXPLORER — STEERING

crash · 2032986 · 2024-10-16

Vehicle

Make
FORD
Model
EXPLORER
Year
2011
Manufacturer
Ford Motor Company
Component
STEERING
Miles at failure
150,000

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
Yes

Narrative

The contact owns a 2011 Ford Explorer. The contact stated that while driving at an undisclosed speed around a curb, the power steering had failed and the steering wheel had become difficult to steer. In addition, the contact had crashed under a bridge and the front passenger side tire had blown. The "power steering service now", "terrain management system fault", and "service advanced trac" warning lights were illuminated. During the crash, there was a 4-year-old seated in the rear of the seat. No injuries were sustained. No police report was filed. The vehicle was towed to the residents where the tire was replaced. The vehicle was taken to a local dealer where it was diagnosed that the failure was related to an unidentified recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11620207
Machine
JSON-LD · Markdown