The contact called on behalf of a client who owned a 2024 Vinfast VF8 Eco. The contact stated that the client was driving on a neighborhood street at 30 MPH, approaching an intersection, and attempting to stop, the brake pedal was depressed however the vehicle failed to come to a stop. As a result, the vehicle crashed into another vehicle that was stopped in front. There was no property damage. The air bags deployed. The vehicle was towed to the contact's residence. It was unknown if any warning lights illuminated. A police report was not filed. The vehicle was destroyed. The client sustained unknown injuries that required medical attention. It was unknown if anyone else was injured. The local unknown dealer was contacted. The manufacturer was notified of the failure. The failure mileage was unknown.