← NHTSA complaints

2024 GENESIS GV70 — STEERING

1 injured · 2045718 · 2024-12-05

Vehicle

Make
GENESIS
Model
GV70
Year
2024
Manufacturer
Hyundai Motor America
Component
STEERING
Speed
4 mph

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

•Malfunctions: •Brakes: Failed multiple times, including during a critical incident on 11/9/2024, where I couldn’t stop the car, risking a severe collision. •Steering: The steering system failed during the same event, making the car uncontrollable. •Acceleration: The vehicle unexpectedly accelerated on multiple occasions, including on 4/16/2024, creating dangerous driving conditions. •These components are available for inspection. •Safety Risks: •My safety was at extreme risk when the car unexpectedly accelerated, and I couldn’t stop it, narrowly avoiding a collision with gas tanks, which could have been catastrophic. •Inspection and Diagnosis: •The dealership inspected the car on 4/16/2024 and 10/11/2024, but no faults were found, despite my concerns. They only drove the car briefly and did not adequately investigate the braking or steering issues. •No diagnostic trouble codes (DTCs) were found, contradicting the malfunctions I experienced. •Inspection by Others: •The car was assessed by my insurance company, who initially missed wheel damages, later correcting the report after I pointed it out. •I also reached out to Genesis customer care but received no comprehensive response regarding the ongoing safety issues. •Symptoms Prior to Failure: •On 11/9/2024, the check engine light illuminated, but by the time I could schedule an appointment, it disappeared. Previous brake and steering issues were noted but not adequately investigated.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11629015
Machine
JSON-LD · Markdown