← NHTSA complaints

2018 FORD FOCUS — STRUCTURE:BODY

crash · 2050401 · 2024-12-23

Vehicle

Make
FORD
Model
FOCUS
Year
2018
Manufacturer
Ford Motor Company
Component
STRUCTURE:BODY
Speed
62 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
Yes

Narrative

My vehicle seized up as I was driving it and I wrecked it aside a median. I had to tow it to the ford dealership for them to diagnose it as the recall stated. The recall wasn’t officially out yet, so I had to tow my vehicle back to my house. This happened in February 2024. I have received a new engine, but had to continue to make payments on a car that I was not able to drive and only received a rental within the past 6 weeks since I have paid for new brakes, new battery, new tires, and an alignment. None of these things were covered for the recall except the engine. The dealership clearly states that because my car has been sitting I have to purchase these other items. I have reached out to corporate and the dealership and haven’t gotten anywhere. I don’t know if even doing this will help, but I definitely feel taken advantage of. I think someone should reimburse me for tires and battery due to the extended time it sat. Heck, even the brakes too.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11632177
Machine
JSON-LD · Markdown