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2022 FORD EXPLORER — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

crash · 2053067 · 2025-01-03

Vehicle

Make
FORD
Model
EXPLORER
Year
2022
Manufacturer
Ford Motor Company
Component
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

On [XXX] my 2022 Ford Explorer was involved in a collision during my morning commute to work. On [XXX] while stopped at a stoplight across from Sheetz, with the auto brake hold engaged for a minute or two already, my vehicle accelerated forward into the vehicle in front of me. The impact was so sudden that the driver of the vehicle I collided with thought I had been rear ended. While I had contacted my insurance company (Erie Insurance) regarding the collision, I had also reached out to my service center, Laurel Ford (Windber, PA), concerning the incident. Because of my concerns with the auto brake hold and Copilot system with the collision, they had me bring it in on 16 September to run diagnostics. Later that day on the 16th, I had received a phone call from the service tech letting me know that he did find system error logs approx. 40 minutes prior to the collision. He let me know that he was going to keep diagnosing and will be most likely reaching out to his next level service support. The next day on the 17th, the service technician called me back to let me know that when he reported the issue to his support center he was advised to park the vehicle, not let it be driven, and for the service manager to get with me to file a report (Ford reference # XXX). Since that time, nothing more has happened with my Explorer. I have both the current manufacturer's warranty and Ford Protect warranty. The most recent update from Laurel Ford was that Ford Corporate said a Field Servi

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11633997
Machine
JSON-LD · Markdown