The contact owns a 2022 Ford Maverick. The contact stated that while reversing from the driveway, the backup camera display had malfunctioned and the image suddenly froze. During the failure, an inaccurate image was displayed which caused the driver to crash into a small tree. The vehicle sustained rear-end body damage and the tree was damaged. No injuries were reported and no police report was filed. The cause of the failure was not determined. The VIN was included in the NHTSA Campaign Number: 24V684000(BACK OVER PREVENTION) but the remedy was not yet available. The contact indicated that the vehicle had experienced that same failure listed in the recall. The vehicle was not diagnosed or repaired. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 32,000. VIN tool confirms parts not available.