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2020 FORD ECOSPORT — UNKNOWN OR OTHER

fire · 2061246 · 2025-01-30

Vehicle

Make
FORD
Model
ECOSPORT
Year
2020
Manufacturer
Ford Motor Company
Component
UNKNOWN OR OTHER
Speed
60 mph

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

My Ford 2020 EcoSport caught on fire last 12/22/24 for a recall that Ford acknowledged. I am still waiting for it to get fixed, it is now 01/30/25. Now I have been paying for a car rental from my own pocket, not sure how much longer this will be. Also, I will pay for $1,000 deductible when I pick up my car because I filed a claim through my insurance which covered only my towing and a portion of the cost for repairs after my deductible. This is so unfair because Ford said they will NOT cover anything. This is now causing hardship financially with my family. I am a single Mom, sole provider and now, I will have to be late on my rent depending on how long it will get fixed too, since I need to get a rental in order to continue to get to work, take my daughter to school and care for my elderly parents. I feel so defeated because I can't rely on a car that I need for my livelihood. I did not cause nor ask for this, but Ford is not helping alleviate the ripple effects that this caused my family. What's worse is that when I spoke with Ford in 12/27/2024, they acknowledged that this only a band aid, not a definite solution for the problem. I don't think that I will have any more money in the future to deal with something they know may catch on fire again. It is so immoral. I would like to also add that I purchased an extended warranty when I purchased the vehicle in 10/2020. Since I am now over the miles stipulated, Ford will not budge. I only got free oil changes from an exte

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11639664
Machine
JSON-LD · Markdown