← NHTSA complaints

2023 FORD EXPEDITION — UNKNOWN OR OTHER

1 injured · 2063022 · 2025-02-05

Vehicle

Make
FORD
Model
EXPEDITION
Year
2023
Manufacturer
Ford Motor Company
Component
UNKNOWN OR OTHER
Speed
55 mph

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

Just bought this 2023 Ford Expedition it was used, within 1 hour of owning it, the Sunroof just shattered and pieces of glass came falling down in-between my kids. Didn't seem like anything hit the sunroof, it just shattered on it's own! took back to dealership, they don't want to take blame and told us it has to go thru our insurance! they would cover the deductible. After looking into other stories, seems like ford has fault glass installed, i read other saying the same, that their windows have just exploded and the glass just shattering without anything hitting them! Feel like this is a safety concern and ford isn't helping with! think the glass hit daughter in face giving little scratch, nothing to major luckly!

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11640925
Machine
JSON-LD · Markdown