2017 FORD F-150 — POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS

The contact owns a 2017 Ford F-150. The contact stated that while driving at various speeds, the transmission was slipping and the vehicle jerked significantly, causing the contact to sustain back pain. The power train warning light and an unknown warning light were illuminated. The vehicle was taken to Geared Up Transmissions, where it was diagnosed and determined that the transmission had failed due to a transmission clutch failure. The vehicle was not repaired. The contact related the failure to an unknown recall. An unknown dealer was contacted and confirmed that the VIN was not under recall. The manufacturer was notified of the failure and transferred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 148,000.