2021 FORD BRONCO — ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR:INTEGRATED STARTER(OTHER THAN PROPULSION)

The contact owns a 2021 Ford Bronco. The contact stated that while driving at an undisclosed speed, the electrical system and the engine seized. The contact noticed fire and smoke which exited from the engine compartment. The contact was the only occupant of the vehicle when the failure occurred. The fire department arrived and extinguished the fire. The vehicle was towed to the dealer. The vehicle was inspected and diagnosed with a faulty alternator. The contact was informed that the seized gears overheated the alternator motor, which caused the fire. The vehicle was repaired. In addition, the failure reoccurred. The contact stated that while driving at an undisclosed speed, the contact noticed smoke exiting the engine compartment. The vehicle was driven to the shoulder of the road. The contact stopped and parked the vehicle. The contact turned the vehicle off. The vehicle was started, however, the vehicle did not start. The contact stated several unknown warning lights were illuminated. The contact stated that when the failure occurred, the contact's wife and minor child were also occupants of the vehicle. The vehicle was towed to the dealer, where it was confirmed to have a failed alternator motor. The contact was informed that the alternator motor needed to be replaced again. In addition, the contact was informed that the seized gears in the alternator motor caused the fire. The vehicle was in the process of being repaired. In addition, the contact sta