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2023 HYUNDAI SANTA FE — BACK OVER PREVENTION: WARNINGS

crash1 injured · 2095754 · 2025-05-29

Vehicle

Make
HYUNDAI
Model
SANTA FE
Year
2023
Manufacturer
Hyundai Motor America
Component
BACK OVER PREVENTION: WARNINGS

Severity

Deaths
0
Injured
1
Fire
No
Crash
Yes
Police report
Yes
Medical attention
Yes
Vehicle towed
Yes

Narrative

On May 15th, I was involved in a serious accident caused by a malfunction in a rental vehicle provided by Enterprise a 2023 Hyundai Santa Fe. After reversing into a parking spot, I placed the vehicle in “Park” and exited the car to retrieve belongings from the trunk. My young son remained in the back seat. To my shock, the vehicle suddenly began to move on its own despite being in “Park.” I immediately ran to the driver’s side and jumped back into the vehicle in an attempt to stop it. I pressed the brake pedal multiple times, but the car would not respond. I also pressed the “Park” button repeatedly, yet the vehicle continued to move uncontrollably. The steering wheel was unresponsive, and I was unable to redirect the vehicle or bring it to a stop. The car ultimately crashed into two other vehicles. During the collision, one of the vehicles pinned my left leg in its door, causing physical injury. I am now dealing with both physical and emotional trauma as a result. To be clear, this incident occurred on a flat surface. No airbag deployed upon impact, and there were no warning signs or alerts from the vehicle beforehand which is highly concerning, especially for a modern electric/hybrid vehicle. This car presents a major safety hazard and, in my opinion, should be recalled and removed from service immediately before it causes a fatality. I have contacted Enterprise multiple times to report this issue and urge them not to rent this vehicle to anyone else.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11663585
Machine
JSON-LD · Markdown