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2021 VOLKSWAGEN ID.4 — ELECTRICAL SYSTEM

crash · 2103261 · 2025-06-23

Vehicle

Make
VOLKSWAGEN
Model
ID.4
Year
2021
Manufacturer
Volkswagen Group of America, Inc.
Component
ELECTRICAL SYSTEM

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

I was driving my 2021 Volkswagen ID.4 Pro S on March 12, 2025, in Baltimore, Maryland, when I was involved in a motor vehicle accident. Although I maintained an adequate stopping distance from the truck in front of me, my forward collision warning, lane departure warning, and lane keeping assistance systems suddenly activated, causing my vehicle to make contact with the truck. My safety—and the safety of others—was compromised. My vehicle sustained front-end damage. This was not the first time these systems engaged without cause. I took my vehicle to Heritage Volkswagen Parkville (located in Carney, Maryland) due to unresolved recalls and these irregular system behaviors. The dealership claims that Volkswagen requires me to replace the tires, align the wheels, and install a new 12V battery before completing the recall work or troubleshooting the issue. I informed the service manager that the vehicle is unsafe to drive and that, under federal law, the dealership is obligated to complete the recall. He responded that the recall work cannot proceed until the tire replacement, alignment, and battery installation are completed. As of June 23, 2025, my vehicle remains at the dealership. I have unsuccessfully attempted to reach VW’s Customer CARE department. The vehicle is not safe. I believe VW is at fault.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11668780
Machine
JSON-LD · Markdown