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2021 FORD F-150 — UNKNOWN OR OTHER

2 injured · 2117737 · 2025-08-06

Vehicle

Make
FORD
Model
F-150
Year
2021
Manufacturer
Ford Motor Company
Component
UNKNOWN OR OTHER
Speed
65 mph

Severity

Deaths
0
Injured
2
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

On Sunday, [XXX], I was driving on a state highway in my 21 Ford F150 FX4 with my family. 67mph, 73 degrees sunny outside. The front portion of my moonroof/sunroof exploded, shooting glass shards internally all over my truck/passengers and externally into the bed of my truck, and into the boat I was towing. Multiple people had glass shards embedded in their skin. There were no other vehicles nearby, and there was no prior damage to the sunroof/moonroof of the vehicle. The truck gave no warning or signs of malfunction prior to the event. The sunroof was closed, and all windows in the vehicle were closed. On Monday morning ([XXX]), I took my truck to the local Ford service center, and they inspected it, shocked at the results. They filed a claim that Ford denied because the windows are not covered by my extended warranty. They wanted to charge me $ 4,000 for the repair/replacement of the glass and track. I have been on the phone with Ford Protection and Ford Customer Service (Aug 6th, 2025), trying to get something resolved, and Ford continues to deny responsibility. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11678737
Machine
JSON-LD · Markdown