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2022 VOLKSWAGEN ATLAS CROSS SPORT — UNKNOWN OR OTHER

fire · 2139576 · 2025-10-14

Vehicle

Make
VOLKSWAGEN
Model
ATLAS CROSS SPORT
Year
2022
Manufacturer
Volkswagen Group of America, Inc.
Component
UNKNOWN OR OTHER

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

Initially, my Atlas would not auto-start with the key fab. When I returned to my vehicle, the lights flashed, it gave a battery warning, then I was able to start the vehicle. However, several lights on the dashboard cycled through, radio/center console was non-responsive, and I could not get my car to park. Eventually, I had to use the emergency break to park it. We jumped the vehicle and it did start again. However, very shortly thereafter it lit on fire and there were visible flames under the hood. We called the fire department, put the fire out with water and an extinguisher. Then we had the vehicle towed to the dealership. Its been more than 2 months since this incident and no work has been started. Volkswagen corporate sent an engineer out to inspect my car (confirmed by the dealership that they did visit) but still no work has begun. My car is still covered under the original manufacturer warranty. We bought brand new and have owned the vehicle for less than 4 years. VW Customer Care line has been "close due to an all day employee meeting" since last week. The dealership has no information about my car.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11693281
Machine
JSON-LD · Markdown