The contact owned a 2020 Ford Fusion. The contact stated that while driving at 70 MPH, the contact briefly lost control of the vehicle. As a result, he collided with the center guard rail on the drivers side of the vehicle. The air bags did not deploy, which he held responsible for his resulting injuries. No warning lights were illuminated. The vehicle was towed to a storage facility and deemed a total lost by the contacts insurance provider. A police report was filed, and injuries were reported. The contact was transported to an area hospital by EMT and treated for neck pain, back pain, and leg paralysis in both legs. The contact stated that the leg paralysis lasted for 3 days, after which a walker was required for several months. In addition, the contact mentioned being unconsion on the scene when paramedics arrived. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 67,343.